Troubleshooting

We've tried to make sure the just works, but if you're running into problems we're here to help.

Below you'll find help on some common topics.

In This Section

• Problems with Receiving Emails
  Not receiving your alert emails? Click here for help!
  • Did you actually have any new alerts?
  • Did the email go to spam?
  • Is your email address correct?
  • Testing emails
• Problems with Products in Alerts
  Products not showing up right in your alerts? Click here for help!
  • Is the product available for sale?
  • Does the product track inventory?
  • Have you reached the limit on products?
  • Is the product excluded or paused?
  • Has the product hit an inventory threshold?

Having a different issue? Still need help? contact us for assistance!