Help & Support


Configuring Excluded Products

PLUS ONLYAvailable only to Plus subscribers. Learn More.

You may have some products in your shop that you don't want included in alerts. You can prevent any product, variant, or collection from being included in your alerts by excluding it.

When something is excluded from alerts, it will not be checked for inventory again. The app will simply ignore it.

  1. Open the app by going to your Shopify admin, clicking Apps, then clicking Essential Inventory Alerts.
  2. Click Configure at the top of the app.
  3. Scroll down to Exclude Products and Collections, and click either of the buttons to configure exclusions.

Pausing vs. Excluding

The app supports both excluding alerts and pausing alerts. Excluding (described here), permanently removes a product or collection from your alerts. Once excluded, an item will never appear in your alerts unless you 'un-exclude' it. Pausing, however, is temporary. When you pause something, it is paused until a specific date. After that date, paused products automatically un-pause and resume sending alerts.

When to use exclude or pause:

  • Exclude things that should never be checked.
  • Exclude things that you simply want to disappear and be ignored by the app.
  • Pause things that you want to ignore just for now.
  • Pause things that you've already handled (like if you've got more inventory on the way).
  • Pause everything if you're taking a break (vacation, etc.) and don't want to be bothered until you're back.

Excluding Products

After following the steps above, click on Configure Excluded Products to customize which individual products and variants are excluded from inventory checks.

The Excluded Products page shows a list of all the products and variants that you've marked as excluded. From here you can add and remove exclusions.

Excluding a Product or Variant

  1. Click the Add Products to Exclude button.
  2. Select the products or variants to exclude from inventory checks. Note: products and variants that are already excluded are NOT shown as checked in this list - that's normal.
  3. Click Add to add the selected items to your exclusions.

Once added, those products and variants will no longer be checked and will not be included in alerts.

Removing a Product or Variant Exclusion

If you have previously excluded a product or variant, you can easily 'un-exclude' it, so it will again be checked. Just find the item in the list of excluded products and click the - button to the right.

Quickly Excluding Products from Alerts

Sometimes, especially as you're initially setting up the app, you'll spot something in your alerts that should be excluded. To quicly exclude a product that appears in your alerts:

  1. Open the app by going to your Shopify admin, clicking Apps, then clicking Essential Inventory Alerts.
  2. Click Alerts at the top of the app.
  3. Locate the item in the list of alerts and click the X button on the right.

From the Alerts page in the app, you can quickly exclude individual products with a single click.

Excluding Collections

You can also exclude all products in a certain collection. When you exclude a collection, everything in that collection will be ignored.

  1. Open the app by going to your Shopify admin, clicking Apps, then clicking Essential Inventory Alerts.
  2. Click Configure at the top of the app.
  3. Scroll down to Exclude Products and Collections, click on Configure Excluded Collections to customize which collections are excluded from inventory checks.

From there, you can easily add collections to exclude or remove existing collection exclusions.